In Product Management, you'll shape the future of our technologies. You're not just responsible for developing new products and optimizing existing ones, but also for ensuring their market success. Your mission is to create innovative solutions that excite our customers and set new standards. As a central interface, you’ll closely collaborate with all development departments—from software to robotics to AI—and maintain direct communication with our customers. You identify market needs, translate these into clear concepts, and oversee the entire process up to market launch. You'll focus not only on the product but also on pricing, positioning, and profitability. Here, you’ll coordinate, provide key insights, and stand by your visions. If you love taking responsibility, thinking strategically, and turning ideas into groundbreaking products, Product Management with us is the perfect place for you. Create products that not only impress technically but also conquer the market!
NeuraGym Manager (Human)
Neura Robotics GmbH • Metzingen
Your ideas shape our products
Metzingen
NeuraGym is our new AI-robotics training centre where partners teach robots at scale—from the MAiRA arm to the 4NE-1 humanoid. As Gym Operations Manager you will pioneer this service: work hand-in-hand with the NeuraGym Product team to design processes, KPIs and business models; lead the on-site AI and Robotics Trainers; own day-to-day customer success; and turn everything you learn into the template that future NeuraGyms will follow. You’ll combine strategic thinking with hands-on execution—building a high-impact operation while keeping the daily rhythm smooth for every customer team on the floor.
- Launch and operate the first NeuraGym, proving the service and creating the playbook for future facilities.
- Lead the on-site team (AI Trainer, Robotics Trainer, Logistics) and coordinate the wider support network—Cloud Support, Robotics Service, IT—to deliver a seamless customer experience.
- Own the full customer operations journey—from feasibility check through day-to-day execution to a validated skill running on the robot and ready for roll-out at the customer’s site.
- Monitor utilisation, cost and customer feedback; propose layout, workflow or tooling changes that lift efficiency and business value.
- Feed ground-level insights to the NeuraGym Product team, shaping processes, KPIs and the evolving business model.
- Manage the essentials—budget, assets, facility basics and IT uptime—so the team and customers can focus on teaching robots.
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Degree in Engineering, Applied Sciences, Operations Management or a related field.
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5 + years leading customer-facing tech operations OR managing large-scale product / programme roll-outs in domains such as robotics, advanced manufacturing, autonomous systems, or cloud services.
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Proven leadership of multidisciplinary teams with direct responsibility for external-customer success.
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Demonstrated ability to turn first-of-a-kind initiatives into clear processes, metrics and playbooks.
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Comfortable switching between technical discussions (robotics, AI pipelines, cloud infra) and business topics (budgets, utilisation, customer value).
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Data-driven mindset: able to define and refine KPIs that balance efficiency, cost and customer impact.
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Experience managing site-level budgets and coordinating vendors or external service providers.
Bonus: exposure to cloud-based ML infrastructure or IT support workflows. -
Excellent written and verbal communication; fluent in English and German.
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Hands-on, problem-solving attitude; thrives on keeping multiple projects moving in a fast-changing environment.
What you can look forward to
Creative Freedom and Agility
Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.
Passion for Winning
A passionate and highly skilled team of international experts aiming to redefine robot assistants.
Attractive Compensation
Enjoy a competitive salary package along with exclusive employee discounts.
One Team
Whether it's a summer party or company town hall meetings, we celebrate our successes together.
Professional Growth
Support for your personal and professional development, access to the Udemy training platform, and more.
Our values. The cornerstones of our success.
We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.
We strive for technological progress in order to give people back their valuable time for enjoyable activities.
We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.
We live a high level of appreciation through open communication and transparency.
We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.
People are at the center of everything we do.
Our Location
Our headquarters in Metzingen and Riederich are the heart of our company. It's not just home to our offices, but also our production facilities, Academy, logistics, and Tech Labs—all working together to turn ideas into reality. Riederich itself is a small, peaceful town, just a kilometer away from Metzingen, a city with its own unique character. Metzingen is globally renowned as Outlet City, attracting visitors from all over the world. Here, you can enjoy exclusive designer stores in a relaxed and charming setting. The city also offers a variety of restaurants, cafés, and a down-to-earth Swabian coziness—perfect for unwinding after work.
Our application process
We ensure a transparent and efficient process and look forward to getting to know you during the application process.
Your insight into our daily work
Unsere Mission
"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"
