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Customer Success

Your Entry into the Heart of Our Customer Relationships

In the Customer Success field, you're the bridge between technology and people. Whether it's through training sessions, solving technical challenges, or on-site setups, each day offers new and exciting tasks. As part of an international team, you combine technical expertise with a service-oriented mindset to provide the best support for our partners. You'll collaborate closely with departments like Engineering, Quality Assurance, and Product Management to create solutions that impress. Our Service Engineers, in particular, are always on the move, staying close to customers and ensuring our products meet global standards. You'll play a key role in delivering outstanding customer experiences—diverse, dynamic, and always at the heart of the action.

Your insight into our daily work

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Insights from Our Team

Sivarajkumar Pallapu
Sivarajkumar Pallapu
Service Engineer

"I believe in turning challenges into solutions. As a Service Engineer, my job isn’t just about fixing issues it’s about building trust, ensuring reliability, and keeping our customers' operations running smoothly. Every visit is a chance to make a meaningful impact."

Contacts
Anna-Lena Ziegler

Anna-Lena Ziegler

Business Partner People & Culture
 

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