In the Customer Success field, you're the bridge between technology and people. Whether it's through training sessions, solving technical challenges, or on-site setups, each day offers new and exciting tasks. As part of an international team, you combine technical expertise with a service-oriented mindset to provide the best support for our partners. You'll collaborate closely with departments like Engineering, Quality Assurance, and Product Management to create solutions that impress. Our Service Engineers, in particular, are always on the move, staying close to customers and ensuring our products meet global standards. You'll play a key role in delivering outstanding customer experiences—diverse, dynamic, and always at the heart of the action.
Training Engineer – NeuraPy & External Device Integration (Human)
Neura Robotics GmbH • Riederich
Your Entry into the Heart of Our Customer Relationships
Riederich
In this role, you will independently deliver programming-focused training sessions and support users in building real applications using Neura.py. You will guide trainees through hands-on programming workflows, external device integration, and demo setup, helping them move from basic usage to applied development.
You will contribute to the creation of structured training materials and support customers and internal users during practical sessions, ensuring they can confidently develop and test applications with Neura robots and connected devices.
Your main tasks include:
- Deliver and implementation of advanced Python training sessions, covering core concepts, scripting workflows, and best practices.
- Provide hands-on support and during programming trainings and practical exercises.
- Conduct external device training, including integration and usage of grippers, cameras, microphones, and related peripherals.
- Create and maintain Neura.py training documentation and materials, such as guides, examples, and exercises.
- Set up and maintain demo applications and training demos for programming and device integration use cases.
- Support trainees during application development, debugging, and testing.
- Update training content in alignment with product updates, Academy standards, and feedback from training sessions.
- Bachelor’s or Master’s degree in Computer Science, Engineering, Robotics, Automation, or a related technical field, or equivalent practical experience.
- Practical experience with Python programming/ C++
- Experience integrating external devices such as grippers, cameras, or sensors.
- Basic understanding of robotic application workflows and debugging.
- Ability to explain programming concepts in a clear and structured manner.
- Good communication and presentation skills.
- A structured, solution-oriented mindset and confidence in hands-on technical support.
- Fluent in German and English.
What you can look forward to
Creative Freedom and Agility
Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.
Passion for Winning
A passionate and highly skilled team of international experts aiming to redefine robot assistants.
Attractive Compensation
Enjoy a competitive salary package along with exclusive employee discounts.
One Team
Whether it's a summer party or company town hall meetings, we celebrate our successes together.
Professional Growth
Support for your personal and professional development.
Serafina Gross
Our values. The cornerstones of our success.
We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.
We strive for technological progress in order to give people back their valuable time for enjoyable activities.
We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.
We live a high level of appreciation through open communication and transparency.
We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.
People are at the center of everything we do.
Our Location
Our headquarters in Metzingen and Riederich are the heart of our company. It's not just home to our offices, but also our production facilities, Academy, logistics, and Tech Labs—all working together to turn ideas into reality. Riederich itself is a small, peaceful town, just a kilometer away from Metzingen, a city with its own unique character. Metzingen is globally renowned as Outlet City, attracting visitors from all over the world. Here, you can enjoy exclusive designer stores in a relaxed and charming setting. The city also offers a variety of restaurants, cafés, and a down-to-earth Swabian coziness—perfect for unwinding after work.
Our application process
We ensure a transparent and efficient process and look forward to getting to know you during the application process.
Your insight into our daily work
Unsere Mission
"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"
