In the Customer Success field, you're the bridge between technology and people. Whether it's through training sessions, solving technical challenges, or on-site setups, each day offers new and exciting tasks. As part of an international team, you combine technical expertise with a service-oriented mindset to provide the best support for our partners. You'll collaborate closely with departments like Engineering, Quality Assurance, and Product Management to create solutions that impress. Our Service Engineers, in particular, are always on the move, staying close to customers and ensuring our products meet global standards. You'll play a key role in delivering outstanding customer experiences—diverse, dynamic, and always at the heart of the action.
Internship Robotics Training Engineering – Academy (human)
Neura Robotics • Riederich
Your Entry into the Heart of Our Customer Relationships
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Full-time
Riederich
YOUR MAIN TASKS INCLUDE:
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Supporting the preparation and delivery of basic and AI training sessions (system overview, operation, safety, standard workflows)
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Guiding trainees through hands-on exercises
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Creating and maintaining training materials such as slides, manuals, quick-start tutorials, videos and e-learning modules
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Developing small demo applications and exercises using our APIs (Python, C++)
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Contributing to use cases for industrial communication interfaces such as Modbus TCP, Profinet, OPC UA, Ethernet/IP and TCP/UDP
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Supporting the testing and validation of robot integrations
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Updating training content based on product updates, Academy standards and trainee feedback
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Working closely with our Development and Software teams
WHAT WE CAN LOOK FORWARD TO:
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Ongoing studies in Engineering, Computer Science, Robotics, Automation, Artificial Intelligence or a related field
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Good programming skills in Python; first experience with C++ is an advantage
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Basic Linux knowledge
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Interest in AI applications in robotics and in industrial communication; first experience with fieldbuses, networking or PLCs is a plus
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Enjoy explaining technical topics clearly and step by step
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Good communication and presentation skills
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A structured, reliable and solution-oriented mindset
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Very good English (C1) and good German (min. B1)
What you can look forward to
Creative Freedom and Agility
Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.
Passion for Winning
A passionate and highly skilled team of international experts aiming to redefine robot assistants.
Attractive Compensation
Enjoy a competitive salary package along with exclusive employee discounts.
One Team
Whether it's a summer party or company town hall meetings, we celebrate our successes together.
Professional Growth
Support for your personal and professional development.
Our values. The cornerstones of our success.
We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.
We strive for technological progress in order to give people back their valuable time for enjoyable activities.
We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.
We live a high level of appreciation through open communication and transparency.
We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.
People are at the center of everything we do.
Our Location
Our headquarters in Metzingen and Riederich are the heart of our company. It's not just home to our offices, but also our production facilities, Academy, logistics, and Tech Labs—all working together to turn ideas into reality. Riederich itself is a small, peaceful town, just a kilometer away from Metzingen, a city with its own unique character. Metzingen is globally renowned as Outlet City, attracting visitors from all over the world. Here, you can enjoy exclusive designer stores in a relaxed and charming setting. The city also offers a variety of restaurants, cafés, and a down-to-earth Swabian coziness—perfect for unwinding after work.
Our application process
We ensure a transparent and efficient process and look forward to getting to know you during the application process.
Your insight into our daily work
Unsere Mission
"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"
